Clinical Coordinator, MedAide

11/5/2024

Job Title: Clinical Coordinator, MedAide

Hiring Date: Flexible

Hours: Flexible schedule in the hours of M-F 830-430p, 30 hours per week

Service Location: 209 W 12th Street, Hays KS 67601

Salary: $18 per hour

Benefits:

6 Holidays: New Years, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas day, paid

on an hour day at your salary the time of the holiday

Cost +10% on all supplements and services, including labs and products

FREE: clinic office visits, personal training, nutrition coaching, fitness classes, and more

Annual Clinic “Well Panel”: covered at 100%

Travel Stipend for marketing events

Commission and Bonus structures available

Your pay periods are as follows: 1-15th Paid on the 20th, 16th- End Paid on the 5th

Job Description:

MedAide is a multi-faceted, fast-paced role with several hats. They listen to patients and their families to ensure needs are being addressed, educate patients on medical procedures or conditions, keep patient records up to date, and act as a liaison between the patient and healthcare personnel by keeping the lines of communication flowing. The MedAide position is a role created to assist our physicians on staff. Job duties include but are not limited to: Managing lab orders, faxes, medication authorizations, scheduling appointments, helping with portal messages, patient vitals, and care coordination.

Additional tasks may include: processing lab orders, uploading requisitions, scheduling lab specimen pick ups. Tracking all lab orders pending results, and placing scheduled lab orders in a timely fashion. Primary management of lab results from faxes and third party websites.

Patient Vitals: checking in patients, properly taking and recording vitals, including but not limited to pulse oximetry, blood pressure, height, and weight at every visit.

Supply & Inventory: responsible for proper accounting of all clinical supplies and supplements, and completing order forms as needed, routing to appropriate administrative team in a timely fashion. Item expiration date monitoring is included in Inventory tasks.

BBP, HIPAA, and OSHA Compliance: responsible for ensuring all standards of care are met including but not limited to minimizing blood borne pathogens, upholding patient privacy, maintaining a sterile work environment, and clean space for patients at all times.

Secondary Reception: assist reception in tasks such as payments, scheduling, phones, and filing as needed; Especially on days reception is out of office.

Please note cleaning, including bathrooms, is a shared duty on a daily basis. Everyone in our office cleans.

Qualifications and Education Requirements

• This is an administrative-heavy position that requires computer competencies in internet based programs, word, and managing multi-line phone systems. Spelling, grammar, and punctuation are key. Use and understanding of general medical terminology is a must.
• Maintain current BBP training and cultural competency training certifications
• Active BLS certification and full comprehension, including use of AED machine
• NPDB Self Query Report, OIG Exclusion Report, and Background check will be performed on all employees

EXPECTATIONS

• We are a family-owned business, where role-sharing, cross-training, and overlapping duties is common. Must be willing to be both a team player and flexible in your roles.
• Communicate with patients, referral sources, and care coordination team members with utmost respect, positivity, and patient-centered focus always; written, verbal, and body language.
• Ability to both deliver and receive constructive feedback and take necessary actions for professional growth.